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Last Updated: April 22, 2025
Effective Date: April 22, 2025
These Terms & Conditions ("Terms", "T&C") govern your use of the services provided by CWITCH INDUSTRIES PRIVATE LIMITED ("we", "us", "our") under the product name Boom Grid ("Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Services.
1.1. Agreement: By accessing and using our Services, you agree to comply with these Terms and all applicable laws and regulations. This agreement forms a binding contract between you and CWITCH INDUSTRIES PRIVATE LIMITED, a company incorporated in India.
1.2. Modifications: We may revise, update, or modify these Terms at any time, and any such changes will become effective once posted on this page. It is your responsibility to review the Terms periodically to stay informed about any changes.
2.1. Boom Grid: Our Services include providing EV (Electric Vehicle) charging infrastructure, including but not limited to fast-charging stations and battery swapping options for EVs.
2.2. Availability of Services: We strive to ensure that the Services are available at all times, but we cannot guarantee uninterrupted access to our charging stations or services due to maintenance, repairs, or unforeseen events.
2.3. User Eligibility: You must be at least 18 years old to access and use our Services. By using the Services, you affirm that you are legally eligible to do so.
3.1. Account Registration: You may be required to create an account to use certain Services. By registering, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.2. Use of Services: You agree to use the Services solely for lawful purposes and not engage in any activities that could harm, disrupt, or interfere with the Services or the experience of other users.
3.3. Compliant Behavior: You must comply with all applicable laws, regulations, and guidelines while using the Services. You may not misuse, disrupt, or otherwise interfere with the normal operation of the charging stations or any related services.
4.1. Charging Usage: You may use our charging stations and battery swapping services as a registered user. The services are subject to availability, and charges may vary depending on the type of service (e.g., fast charging, battery swap).
4.2. Service Charges: Fees for using the charging stations will be displayed before the service is initiated. You agree to pay for any services rendered at the rates specified at the time of usage. Payment methods may include credit/debit card, wallet services, or other payment methods accepted by us.
4.3. Payment and Billing: Payments are processed through third-party payment gateways. You agree to provide accurate billing information and ensure the sufficiency of funds to cover any fees associated with using the Services.
4.4. Additional Charges: Additional fees may apply for extended usage, charging delays, or failure to remove the vehicle from the charging station in a timely manner. Any such charges will be communicated to you upfront.
5.1. Right to Terminate: We reserve the right to suspend or terminate your access to the Services at any time, without notice, if you breach any provision of these Terms or for any other reason as we deem necessary.
5.2. Suspension for Non-Payment: If you fail to pay for Services rendered, we reserve the right to suspend your access to our charging stations until the outstanding amounts are paid in full.
5.3. User Account Deactivation: You may request the deactivation of your user account at any time. Upon deactivation, we will delete your account data as per our privacy policy.
6.1. Personal Data: We collect personal data in accordance with our Privacy Policy. By using the Services, you consent to the collection, use, and processing of your personal data as described in the Privacy Policy.
6.2. Data Retention: We retain your data for as long as necessary to provide the Services and fulfill the purposes outlined in the Privacy Policy.
6.3. Data Security: We use reasonable measures to protect the security of your data, including encryption and secure storage. However, no security system is entirely foolproof, and we cannot guarantee the absolute security of your data.
7.1. Prohibited Activities: You agree not to engage in any of the following activities while using the Services:
7.2. Damage or Malfunction: You are responsible for any damage caused to the charging station or related infrastructure due to negligence, misuse, or accidents during use. You agree to compensate us for any damage caused by you.
8.1. No Warranty: Our Services are provided "as is" and without warranties of any kind, whether express or implied. We do not guarantee that the Services will be error-free, secure, or continuously available.
8.2. Limitation of Liability: To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the Services, including but not limited to:
9.1. Service Availability: We make no guarantee regarding the continuous or uninterrupted availability of the Services. Maintenance and technical issues may result in temporary outages.
9.2. Vehicle Compatibility: We make no guarantees regarding the compatibility of our charging stations with all EV models. You are responsible for ensuring your vehicle is compatible with the charging station before use.
9.3. Third-Party Services: Our Services may include links to third-party websites, services, or platforms. We do not control or endorse these third-party services and are not responsible for their content or privacy practices.
10.1. Ownership: All intellectual property rights in the Services, including but not limited to logos, trademarks, software, and content, are owned by CWITCH INDUSTRIES PRIVATE LIMITED or its licensors.
10.2. License: We grant you a limited, non-exclusive, non-transferable license to access and use the Services for personal use, subject to these Terms.
11.1. Governing Law: These Terms shall be governed by and construed in accordance with the laws of India.
11.2. Dispute Resolution: Any dispute or claim arising from or in connection with these Terms shall be resolved through binding arbitration in accordance with the rules of the Indian Arbitration and Conciliation Act, 1996.
12.1. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.
12.2. Entire Agreement: These Terms constitute the entire agreement between you and CWITCH INDUSTRIES PRIVATE LIMITED concerning the Services and supersede all prior or contemporaneous communications.
12.3. Force Majeure: We shall not be liable for any failure or delay in the performance of our obligations under these Terms if such failure or delay is due to causes beyond our reasonable control, including acts of nature, government regulations, or technical failures.
If you have any questions or concerns regarding these Terms or the Services provided by Boom Grid, please contact us at:
Email: support@boomcabs.in
Phone: +91 93550 82656
Address: 72/2B, Kalapatty West, Kalapatty, Vilankurichi, Coimbatore, Tamil Nadu, Pin-641048, India.